Privacy Policy
By means of this privacy policy, 2Shapes Technologies SLU wishes to inform all people who browse and access the website https://www.rhinoartisan.com of how their personal data is handled.
Accessing the website does not require prior registration. Non-essential cookies are disabled by default and are only set if the user accepts them through the cookie consent banner (see the Cookies Policy below).
Before sending any request for information via the contact form on this website, the user must accept the privacy policy, in order to provide their express and informed consent to the handling of their data for the purposes indicated.
In accordance with Regulation (EU) 2016/679, of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (General Data Protection Regulation), and with Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), 2Shapes Technologies SLU informs you of the following.
Basic Information On Data Protection
Data Controller: 2Shapes Technologies SLU | B66937251 | Alfonso I, 17. 2nd Floor. | 50003 Zaragoza, Spain.
Purpose and form of holding the data
2Shapes Technologies SLU will handle users’ data for the following purposes:
To manage the use of the features made available through the website: The data handled for this purpose will be held while the contractual and/or business relationship continues between the user and 2Shapes Technologies SLU. In cases where the requests made by a user do not constitute a contractual relationship, the data will be held until said request has been resolved.
To manage RhinoArtisan accounts and deliver purchased products and services: creating and maintaining the user’s RhinoArtisan account, delivering licenses purchased through the website, providing access to the courses included with a purchase, tracking course progress, issuing course certificates, publishing course reviews the user chooses to submit, and providing technical support. The data handled for these purposes will be held while the account remains active and, thereafter, for as long as required to comply with applicable legal obligations (for example, invoicing and tax records).
To keep users informed, via marketing messages, of 2Shapes Technologies SLU services and news: The user will only receive said marketing messages if they explicitly consent to it by ticking the corresponding box. Said data will only be held until the moment at which the user withdraws their consent or exercises their right to oppose the holding of it.
Users have the right to withdraw their consent for receiving marketing messages at any time. Additionally, users have the right to object to the processing of their data for direct marketing purposes, including profiling to the extent that it is related to such direct marketing. To exercise these rights or for any inquiries regarding data processing, users can contact us at /contact/ or at info@rhinoartisan.com.
Legitimation
The processing of the mentioned data is legitimized by:
- Fulfillment of contractual obligations: when data processing is necessary for the performance of a contract to which the data subject is party, or in order to take steps at the request of the data subject prior to entering into a contract.
- Consent of the data subject: user consent is obtained explicitly and verifiably through means such as online forms with specific checkboxes.
- Compliance with legal obligations: when processing is necessary for compliance with a legal obligation applicable to the data controller.
- Protection of vital interests of the data subject or another natural person.
Third-party recipients
Personal data is never sold to third parties. Data is shared only where legally required or with service providers that act as data processors on our behalf, strictly to the extent needed to operate the website and deliver our products and services: payment processing (Stripe), customer and license management (Zoho), analytics and advertising measurement (Google — only after the user accepts cookies, see the Cookies Policy below), and the cloud infrastructure providers that host the website and our services. In all cases, all necessary measures will be taken to ensure the confidentiality and security of the data, and the data subject will be informed as required by applicable law.
Additionally, in the case of international data transfers, appropriate measures will be implemented to ensure that such transfers comply with applicable data protection regulations, including adequate protection mechanisms and obtaining sufficient guarantees from recipients, if necessary.
Rights
The user may freely exercise their rights to access, rectify, oppose the holding of the data, or delete it at any time, as well as the other rights regulated by Regulation (EU) 2016/679 (General Data Protection Regulation), including the right to data portability and the right to restrict processing. Users can exercise these rights by submitting a written request, along with a copy of their identification document, to Alfonso I, 17, 2nd Floor, 50003 Zaragoza, Spain, or by contacting us via email at info@rhinoartisan.com.
2Shapes Technologies SLU informs the user that, if they deem it appropriate, they have the right to file a complaint with the corresponding supervisory authority.
Is it obligatory to provide all the information requested on the contact form?
On the forms on the website, the user is required to complete the fields marked as “required.” This is necessary to ensure that we have the necessary information to process and respond to your requests effectively. Failure to provide the required personal data, or providing it partially, may result in 2Shapes Technologies SLU being unable to fully meet your requests.
The personal data provided by the user to 2Shapes Technologies SLU must be up-to-date in order for the information held to be current and correct. By submitting the contact form, the user confirms that the information provided is true and accurate to the best of their knowledge.
What security measures are taken by the company?
2Shapes Technologies SLU handles personal data at all times in accordance with the applicable regulations on data protection and the services of information companies. We have implemented comprehensive technical and organizational security measures to ensure the security of users’ personal data.
These measures include, but are not limited to, encryption of sensitive data, strict access controls, regular security audits, ongoing staff training on data protection practices, and adherence to industry best practices. Furthermore, we regularly review and update our security measures to adapt to evolving technological advancements and emerging security threats.
Underage children
Children under the age of 14 may not provide their personal data to 2Shapes Technologies SLU without the prior consent of their parents and/or legal guardians, in accordance with applicable data protection regulations such as the General Data Protection Regulation (GDPR) or relevant national laws regarding the protection of children’s privacy.
In the event that 2Shapes Technologies SLU suspects that a user is under the age of 14, we reserve the right to request a copy of the user’s identity document, or, where appropriate, the authorization of their parents and/or legal guardians.
The RhinoArtisan software
The RhinoArtisan desktop software may send anonymous usage information, as described in the End User License Agreement and the product documentation, where instructions for opting out are also provided. Features of the software that require a RhinoArtisan account (Connected Services) are linked to the account data described in this policy and are handled for the purposes and under the safeguards set out here.
Social networks
2Shapes Technologies SLU maintains social network profiles to publish and disseminate information about the services provided on the website, interact with users, and offer a channel for feedback and social interaction. When interacting with our social media profiles, your personal data may be collected by 2Shapes Technologies SLU in accordance with this Privacy Policy. The privacy policies of the social networks on which 2Shapes Technologies SLU has an active profile are available on each platform.
Cookies Policy
This website uses cookies to collect statistical information on users’ browsing and to measure the performance of our marketing campaigns. Non-essential cookies are disabled by default: on your first visit, a consent banner lets you accept or reject them, and no data is sent to our analytics providers until you accept. Your choice is stored locally in your browser so it can be remembered on future visits, and you can change it at any time through the “Cookies” link in the website footer, which brings the banner back.
What are cookies and why does our website use them?
A cookie is a file that is downloaded to the user’s device when they access certain websites, which stores and retrieves information about the browsing activity on their computer. Cookies allow this website, among other things, to store and retrieve information about the user’s decisions and habits. It is important to highlight that the use of cookies does not provide access to the user’s personal data.
What type of cookies does the website use?
Cookies can be divided into session cookies (designed to collect and store data while the user accesses a website) and persistent cookies (the data remains stored on the device for a period specified by the issuer).
Depending on the organisation managing them, cookies may be classified as first-party cookies (sent from a domain managed by the website publisher) or third-party cookies (sent from a domain managed by another organisation).
In practice, this website uses Google cookies (Google Analytics 4 and Google Tag Manager) for analytics and advertising conversion measurement. These are only set after you accept them through the consent banner. We do not sell your data and do not use third-party advertising cookies beyond Google’s measurement services.
How do you disable cookies in a browser?
The user can adjust the settings in their browser so as not to accept the use of cookies, in which case the user would not have a customized browsing experience. Choosing this setting may result in certain parts of the website not being accessible. Most browsers allow the user to choose whether they want to accept cookies and which types, usually in the “settings” or “preferences” section of the browser menu.
For more information about the use of cookies and how to disable them, go to www.allaboutcookies.org or www.youronlinechoices.eu. If you have any question or comment about our use of cookies, please contact us via info@rhinoartisan.com.
CCPA Privacy Notice
2Shapes Technologies SLU is complying with the CCPA and considering its underlying principles in how we think about customer trust and data privacy as a core pillar of our business. This notice applies to individuals residing in California from whom we collect Personal Information.
The TLDR for California residents is: We do not sell your Personal Information.
The chart below outlines the categories of Personal Information (defined by the CCPA) that we have collected and/or disclosed for a business purpose in the preceding twelve months.
| Category | We Collect | We Disclose | We Sell |
|---|---|---|---|
| A. Identifiers | Yes | Yes | No |
| B. Personal Information categories in Cal. Civ. Code 1798.80(e) | Yes | Yes | No |
| C. Protected classification characteristics | No | N/A | N/A |
| D. Commercial Information | Yes | Yes | No |
| E. Biometric Information | No | N/A | N/A |
| F. Internet or other electronic network activity | Yes | Yes | No |
| G. Geolocation Data | No | N/A | N/A |
| H. Sensory Information | No | N/A | N/A |
| I. Professional or employment-related information | Yes | Yes | No |
| J. Non-public education information | No | N/A | N/A |
| K. Inferences drawn from Personal Information | Yes | Yes | No |
Your California Privacy Rights
If you are a California resident, you may exercise the following rights:
- Right to Know and Access: you may submit a verifiable request for information regarding the categories of Personal Information collected or disclosed, the purposes, the sources, and the specific pieces of Personal Information collected about you during the past twelve months.
- Right to Delete: subject to certain exceptions, you may delete Personal Information about you that we have collected from you.
- Verification: requests for access or deletion are subject to our ability to reasonably verify your identity pursuant to relevant CCPA requirements.
- Right to Equal Service and Price: you have the right not to receive discriminatory treatment for the exercise of your CCPA privacy rights.
To exercise your rights under the CCPA, or to authorize an agent to make a request on your behalf, you can reach out to us at info@rhinoartisan.com.
Contact
If there are any questions regarding this privacy policy, please contact us via info@rhinoartisan.com.